FAQ
SHIPPING
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 2-4 weeks. Delivery details will be provided in your confirmation email.
ABOUT AIR SUSPENSION
To put this simply – YES!
The reliability of air suspension is highly dependent on the quality of the installation, just like any car modification. You will get what you pay for in most areas of vehicle modification! With this modification being such a major change, you can't expect to get it for nothing. So if you do - be suspicious.
If you/anyone else rushes your install or cuts corners to “get the job” done, this may come back to bite you. Truth be told, a carefully installed and well maintained air ride setup will last as long as any other aftermarket suspension. The bags themselves will outlive the life of the vehicle. The rubber compounds in the rubber bag are super strong in all good quality kits, as well as all other components involved! The bags rubber is much more than you see on the outer layer. Just like your tyres, the walls are thicker than you think with more layers strengthening the bag. All components we retail go through vigorous testing and what the market calls "rating tests". This measures the "burst rate" of the tank, bags and other components expected to work under levels of pressured air. The levels they are tested to are a lot higher than the pressures averagely used on the systems, so rest assured that your kit is handling it well!
If you won’t be installing your air suspension yourself, be sure to take your vehicle and air ride parts to a qualified and experienced shop. Ensure that the installer offers warranty on the install side of the work, just so you know the installation and the parts have you covered altogether.
Do your research, chose wisely and sensibly, look after the kit and your modified suspension will last forever.
Not all platforms have a application from some Air Suspension suppliers. This is mainly down to some platforms not being released in all countries where manufacturers produce the kits from, demand on the market for the platform and popularity of the chassis in the market.
Maxload can make normal coil in to an Air Suspension Kit! Get in touch for more info and our sales team will look in to this option for you!
The costs of Air Suspension is really varied. This can be as "budget" as you like or as "high-end" as you like. It's knowing your options and choosing the products to suit you, rather than us choose for you!
On average, Air Suspension usually costs a customer from $1500-$2500 without install costs.
If a customer has this installed professionally, garages charge on average £800-£1000 for a hidden/OEM style installation, where things are kept simple. The costs for a "Show-Style" install can sky rocket depending on the materials required and the labour time of those installing.
Take a further read through our guides to the products and what you need and you'll be budgeting for it yourself in no time! However, if you're still unsure, please do get in touch with our customer sales team and we'll be on hand to answer any other questions we may have not answered throughout these FAQ pages.
This is purely down to option! So a tough one to answer. We can't say our kits are the best, but it must be the most cost-effective products.
But seriously, you know what's best for you. You will know reading through the spec lists of kits on offer and seeing the pros and cons for yourself. You will know what you've experienced before in the market, which brands have good or bad reputation etc. So trust your instincts and make sure you do your research on the kit/brand and retailer before committing! Any genuine dealer won't mind you questioning or asking advice prior to a purchase - bare this in mind!
Make sure that the kits you're looking at includes all you will need to be satisfied with the handling and performance for your project.
Be sure that the kits includes all components, such as rear shocks. As some kits are offered without the rear shocks, especially those with a separate bag to damper set-up. It's very likely your standard shocks won't support the full drop of the bag and the shock will "bottom out" (hit the max drop in the damper) before all the air is expelled, stopping your car from achieving maximum drop on the rear end. This is one thing to check on, as this is what will also make a kit appear cheaper and listed at a competitive price to other kits you may have seen.
There's a common misconception that Air Suspension will create a "floaty" feel to your vehicle's handling or generally have poor performance. However this is now a bit of a myth. Air Suspension has come a very long way in quality and production, creating a much better quality of kit. The air bags are not floaty in their rebound responses and perform just like a spring normally would.
With the added use of performance driven damper and the added multi-adjustments (camber/dampening/threaded body dampers) the ride and handling of the kits are mirroring the style of those high performance Coilover/Static options!
Obviously, this level of performance and quality will always be reflected in the price and the specification of the kits on the market, so again - do the research in to the kit or get in touch for some reassurance on this side of the kit prior to a purchase.
This depends on the kit and the chassis it is being installed on. Usually the kits will lower the car a substantial amount, however this can vary given that some vehicles body/chassis may restrict the drop. Such as low wheel arches, large wheels/tyres, lack of available shortened dampers, how the chassis sits when lowered etc.
There are customers that go one to further modify their chassis or arches to help achieve further drop on the chassis. However, we would always recommend looking in to getting this professionally fabricated to avoid any failing parts or disappointment afterwards! This isn't something we tend to do in-house, unless it's something we are personally experienced with. We would suggest anyone wanting an extreme look get in touch with us to discuss air suspension options and then consult with a fabricator or body shop for any further work.
We cannot guarantee with all models that you will achieve the "laying frame" look from your Air Suspension, however we can guarantee an all round lowered look, that we're confident you'll still be happy with!
Absolutely! We have a wide spread community of our customer base, some being in countries that get nigh-on Baltic in winter months! That doesn’t stop any of them from driving air ride equipped vehicles year round.
We do recommend a few steps of preventative maintenance during the winter months to ensure the cold doesn’t adversely affect any air ride components. First off, we always add about two caps of air brake antifreeze to our air tanks as soon as the temperature starts to drop to around freezing at night. This helps prevent condensation from freezing inside air lines, valves, fittings and otherwise clogging up the system. Furthermore, we tend to empty our tanks and water traps more frequently during the colder months - typically once a month.
The generation of water in the system is totally normal and a natural process when air is put under pressure. This water is totally harmless in the system, if kept to a moderate level and emptied via a tank drain kit or a water trap in the system. We've seen some customers not know of this and come to us with about two litres of collected water sloshing around in the tank! So do invest in a tank drain or water trap and thank us later!
This is totally normal! Rubber is after all a pretty natural substance. Once it is worked in to a mould or through a certain production process, the compounds of the rubber change and adapts. This rubber compound then reacts over time with the external elements being, such as rain, road salt, cold/hot weather conditions etc. It's a natural reaction from the rubber and happens on all sorts of products made from rubber such as tyres and even your wellies if worn for long enough! There are usually several layers of materials in the make up of the air bag designs, just like a tyre has, so any external surface reaction won't effect the performance of the bag and is still safe to run.
If you are concerned about the amount of surface reaction your bags are displaying, send us a photo over and we'll check it out for you.
An air suspension system certainly need water trap to keep air dry. we have automatic water trap that could helps a lot.
Air ride doesn’t call for much in regards to maintenance. We recommend emptying your air tank every couple of months, and if you have water trap(s) in your system we recommend draining those at least once a month. Both of these procedures are recommended to drain any moisture from the system, making both of these procedures less mandatory in dry climates. We find that it is convenient to drain water traps while you’re fuelling up or washing you car and helps keep you in the habit.
We also recommend to anyone running Camber Top Mounts to give them a touch up with a generic lubricating spray after a wash of your car. This will help keep the bearing inside the mount nice and smooth, stopping it from seizing or perishing easily. It's common for this bearing to require replacing due to debris getting inside or due to a lack of lubrication. These can be costly to repair, so ensure you look after them and this will vastly improve the longevity of the parts inside.
When you're cleaning your car, it's also important to give the Camber Top Mounts and the bags in the arches a good blast with the jet wash. This will help clear any debris from the rubber on your bags and any debris around the moving parts of the top mounts. In turn, this will help the components stay in good condition and avoid any seized bearings or built-up dirt around the bag folds.
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For any inquiries or help needed, don't hesitate to reach out to us directly.